Getting Started

Welcome to Irv & Shelly’s Fresh Picks! We’re excited to bring you the healthiest local and organic foods directly to your door.

If you are a first time customer, be sure to check that we deliver to you by entering your zip code in the “New to Fresh Picks” box at the left side of each page. Signing up for your account is easy! Just click “Register” at the top of any page to create a password and begin shopping.

Start Picking

It’s so easy!  Browse through our grocery aisles by clicking on the “Start Picking” tab on the left side of the screen.  You can also search by specific items or brands through the search feature. Build your grocery cart by choosing the products and quantities you want.

Customizable
Every order is just right for you!
You can order based on your unique needs with no requirement to include one of our weekly Fresh Picks boxes with your order. There is no commitment to ordering, no money up front and no membership fee. You can order what you want, when you want it.

Recurring Orders
You can set up a recurring order that will automatically reoccur every week or every other week. It’s a great way to ensure you never run out of your grocery staples. You can easily adjust your order based on what you need that week making the recurring order just as flexible as one-time orders. You can cancel, suspend or adjust your orders at any time.

Fresh Picks Boxes
We offer FRESH affordable options to meet your produce needs! Smaller sizes start at $15.
The Fresh Picks Boxes are filled with the best local and seasonal produce from dozens of local farms. We do supplement with produce grown outside the region during the winter months to maintain some variety. All of the contents of our Fresh Picks boxes are chosen by us but can be customized based on your individual preferences. Just list any items you want to exclude on your Account Dashboard.

We will occasionally include non-produce items (like prepared foods, eggs, baked goods, etc) during the winter to continue to support our local farmers even when they’re not growing. Be sure to list any dietary restrictions in your account. 

We offer Vegetable Boxes, Fruit boxes, Fruit and Vegetable Boxes, Juicing Boxes, Cleanse Boxes and Recipe Special Boxes.  We also offer a variety of seasonal kits. These boxes come in a variety of sizes to fit every budget.

Beyond the boxes that we carry year round we also have a featured Fresh Picks Box each month. In contrast to our regular boxes the contents of this box remain the same throughout the month. Some past examples include the Green Machine Box, the Raw Box and the Rainbow Box. We partner with nutritionists and other healthy food professionals to design these boxes to offer the healthiest and most fun seasonal items.

The Fresh Picks Boxes offer a great value as you get about 10% more in the box than you would if you ordered all of the items individually.

Recipes
Not sure what to cook? No worries! We have a comprehensive collection of healthy recipes that you can browse. Once you find a recipe that you like, ordering the items you need is a breeze! Each ingredient is listed on the recipe page so all you have to do is add it to your cart.

Specials & Discounts
We offer weekly sales and special case prices for larger volume customers like restaurants, schools and other businesses. To see our weekly specials click the Sale tab on the left hand side of any page. To inquire about case pricing email us at answers@freshpicks.com.

100% Satisfaction Guaranteed
If you are not satisfied with anything in your order please contact us and we will issue a credit or replacement. It’s that simple.

Privacy Policy
At Irv & Shelly's Fresh Picks we respect your privacy. We will never knowingly share your email address or any personal information you provide us with anyone other than the financial institution that processes your payment when you order from us.

Submitting Your Order

Once you’ve got everything you need in your cart all you need to do is proceed to check out and complete your order. Once you’ve checked out you will receive an email confirming your delivery. You can still make changes to your order before your deadline (which is by 10 AM the day before your delivery). Each time you make a change to an order you will receive an updated confirmation email.

If you need to cancel an order, you can do so before the order deadline by clicking on your Cart and then clicking Cancel This Order.


Payment

We accept Visa, Mastercard, American Express and Discover. Once you check out a preauthorization will be sent to your bank. Your statement will show a charge from us as “processing.” We will finalize the charge on the morning of your delivery. Your final total will be adjusted for the actual weight on certain meats and for any item that is out-of-stock.

Payment  Security
The security of your financial information is very important to us. Your card information is encrypted to be protected from any disclosure and our website is secure using an SSL Certificate.

Delivery

We look forward to delivering to you! In order to make our routes as efficient as possible and cut down on our carbon emissions, we are only in certain areas on certain days. Your shipping zip code will dictate your delivery day. Most of our deliveries are made between 9 AM and 6 PM. We do not schedule specific delivery times for our customers. If you have timing concerns please feel free to contact us. We are able to schedule deliveries to business locations before 5 pm.

You do not need to be home to accept delivery. All of our orders are packed in insulated Fresh Picks Bins with ice packs to keep everything nice and cool. We just need to have a secure location to leave your order if you are not home. You need to designate this location in the unattended delivery instructions on your Account Dashboard. Common locations include porches, mail rooms, door staff, lobbies or even friendly neighborhood businesses.

To help facilitate delivery we also accept keys to public areas (not into individual apartments) so we can bring the order directly into your building. If you would like to send a key please email us and send it in a padded mailer along with your account number. Do not include your return address for security purposes.

We do need to pick up our bins & packing materials. The next time you are expecting a delivery please leave the bin where your last order was dropped off. This way our driver will pick it up when he delivers your order. If you do not plan on ordering for a few weeks please email us and we will schedule a pick up. There is a $30 replacement fee for bins that are not returned.

If you find that storing the bin each week is less than ideal please feel free to contact us. We are happy to pack your orders in wax cartons instead of our Fresh Picks bins. These cartons can be broken down and reused in any way that you feel fit as there’s no need to return them.

There is currently $5.50 for shipping and handling on all orders with a $1 fuel surcharge. Tips for our friendly drivers & staff are always appreciated but never expected.

Office Program

We provide the best seasonal fruits and easy-to-snack veggies for any size workplace. Produce comes from our local sustainable farms, supplemented with seasonal organic fruits and vegetables from outside the region.

Choose one of our Fresh Picks Fruit Boxes or let us help you create a Custom Weekly Order.

The Fresh Picks Fruit Box--We do the Choosing for You!

It’s so easy and delicious. Our Fresh Picks Fruit Boxes contain a weekly rotation of fresh seasonal fruit.  Your office can specify piece fruit only if you like. Order multiple boxes depending on your office size.

     > The Fruit Box contains 40 servings for $56 including tax and delivery.
     > The Fruit Box-Mini provides 20 servings of fruit for $32 including tax and delivery.

Custom Weekly Orders—We Create a Mix of Fruits & Vegetables Just for You!

We provide you a variety of fresh fruits, vegetables and snacks each week based upon your tastes. Let us know when you are ready to get started and we’ll help you set up your Office Account. You can always create your own orders if you like.

     > For Staple fruits and vegetables (such as apples, oranges, bananas, pears, stone fruit in season, baby carrots and celery) pay $1 per serving including tax and delivery.
     > For Seasonal Variety at its best, add strawberries, blueberries, kiwis, cherry tomatoes and more varieties of all fruits for $1.20 per serving.
     > For additional Healthy Snacks such as hummus, crackers, cheese, dried cranberries, almond butter and almonds we can create a delicious mix to meet your budget.
     > Ask us about discounts for your office over 100 employees!

Get Started

Let us help you boost productivity and morale at the office with the wellness and environmental benefits of eating local and organic foods.

     > Set up an Account and get started today!
     > Contact us for an Office Visit. We’ll bring samples and talk about our programs.

Refer a friend

It’s been a wonderful 9 years at Fresh Picks and we want to keep growing so we can be as sustainable as our food! We've been working hard to grow the fair trade supply of local food that is better for our health and the environment. You can help us and our local family farms by encouraging your friends and neighbors to give us a try.   

You can let your friends know that Fresh Picks has the best selection of local produce in Chicagoland as we source from over 100 local producers.  And of course there is our full line of sustainably raised meats, dairy products, grocery items & baked goods which will save you trips to the store.  

We’ll even make it worth your while! For every new person you send our you’ll get $10 off your next delivery. When encouraging your friends to give us a try be sure to let them know they’ll receive the $10 off as well

Also, if you have places in your neighborhood, like a bookstore, yoga studio or coffee shop, that might be a good place to put out some Fresh Picks postcards, we'd love to send you some. Thanks! 

How it Works
Fill out the simple form below! 
 We’ll send your referrals an introductory message. If you get the chance to let people know we’ll be contacting them that would be great!